For consultants, freelancers, and other service providers, the potential to receive negative feedback is a strong deterrent to asking the very critical question: Are you happy?
In our last blog post, “Andrew Carnegie Paid $10K for This Business Advice,” we encouraged you to open up a dialogue with your customers, as a means to generate critical feedback and form a well-thought-out plan for marketing campaigns and increasing exposure for your brand.
Your customer base is your #1 commodity, not just for generating sales but for providing you with worthwhile feedback from which to grow and change your organization. It’s important to ask the question, but most are too shy or afraid. Continue reading “Why You Should Ask Your Customers ‘Are You Happy?’” »